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Account Merge / Transfer

Merging Accounts

If you have more than one account with us, you can have the funds and comp points from previous accounts moved into your current account. This is especially useful if you have reinstalled the software and lost access to an older account. To merge accounts, do the following:

  • Ensure that the same credit card is registered in both accounts.
  • Go to the Cashier and select "Personal Options."
  • In the next menu, choose "Account Merge" and press "Continue."
  • In the next menu, fill out the following:
    -Account Number OR User Name, Password, and PIN for your old Casino Australia account.
    -PIN for your present Casino Australia account.
  • In a moment, a window should pop up that says "You have successfully merged accounts." It will also show you previous balance of your old account, the amount that was transferred to your current account, and number of Comp points transferred to the current account.

Please note that you may only merge your own accounts. Also, merging accounts will cause your old account to be closed.

Transfering Between Accounts

If you play Casino Australia from more than one account (For example: You have an account at home and another account at work) you can transfer funds between those accounts. To make a transfer, do the following:

  • Ensure that the same credit card is registered in both accounts.
  • Go to the Cashier and select "Transfer."
  • Fill out the following:
    -Account Number into which the funds are to be transferred.
    -Amount of the transfer in US dollars.
    -PIN for the account you are transfering funds from.

Transactions are generally completed within one minute of being entered.

Please note that Ecash Direct (UK) Limited has imposed limits on the amount of funds you may transfer. Limits are determined by several factors, including account balance, method of deposit, length of time since deposit(s), promotion and its requirements and length of time which the account has been opened. For more information, please contact Ecash Direct.