Code of Ethics
1. Compliance:
Casino Australia abides by the laws and regulations of the jurisdiction within which it does
business.
2. Accountability:
To enhance customer confidence in the soundness of the gaming system, Casino Australia
voluntarily agrees to make their systems, algorithms and practices available for inspection
and review by any legitimate gaming commission or governmental authority.
3. Consumer Privacy and Data Protection:
Casino Australia has designed all services to protect customer privacy and confidentiality.
Casino Australia, through its Ecash provider, has instituted controls to detect and eliminate fraud and to protect data and
the system from internal and external hacking.
4. Truth in Advertising:
Casino Australia shall be truthful in all advertising and promotional efforts and shall
publish only accurate information about its operations. Gaming and wagering rules and
registration procedures are made available to the public online.
5. Dispute Resolution and Audit Trails:
In order to provide timely and efficient dispute resolution, Casino Australia, through its Ecash provider, retains detailed
transaction records of all financial dealings. These records are archived and accessible
to the client, any legitimate gaming commission, or governmental authority upon request.
6. Limiting Access by Minors:
Through its Ecash provider, Casino Australia maintains adequate controls to prohibit minors from accessing its gaming
system. These controls require customers to declare that they are of lawful age and
Casino Australia institutes reasonable measures to verify this information.
7. Controlling Compulsive Gambling:
Casino Australia is committed to detecting and reducing compulsive gambling. Our procedures
include monthly deposit limits and analysis of gambling patterns.
8. Banking and Transaction Processing:
Casino Australia conducts its banking and financial affairs in accordance with accepted
standards of internationally recognized banking institutions. Casino Australia adheres to all
jurisdictional laws pertaining to transaction reporting.
9. Payouts:
Ecash Direct maintains customer balances in cash, or cash equivalent, ensuring that 100%
of each customer's balance is available for immediate withdrawal subject to
PIN verification.
In addition, Casino Australia is committed to prompt payment of all customer withdrawals.